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- Gustav Thöni Residence
- Gustav Thöni Residence
- Gustav Thöni Residence
- Gustav Thöni Residence
- Gustav Thöni Residence
- Gustav Thöni Residence- Gustav Thöni Residence- Gustav Thöni Residence- Gustav Thöni Residence- Gustav Thöni Residence

Payments & cancellations, the fine print and useful information

Reservations

We request that you make your booking in writing: by e-mail, fax or letter. Your booking is only valid upon payment of your € 200 deposit. You can either transfer the deposit to our bank account or give us your written consent to charge it to your credit card.

Hotel Bella Vista – Fam. Thöni
Trafoi Dorf 17, 39029 Trafoi
Raiffeisenkasse Prad am Stilfserjoch.
IBAN: IT 18 P 08183 58949 000302000130
SWIFT-BIC: RZSBIT21227


Trip-cancellation insurance and fees

Sometimes unfortunate things happen quickly and unexpectedly. If these things occur just in advance of a holiday, it can end up being very expensive: EU standards dictate that cancellation charges may be applied in the case of a cancelled stay, late arrival or early departure. We recommend that you take out our trip-cancellation insurance in order to save you a financial loss should the unexpected occur; the cost of a holiday that you cannot or are only partially able to enjoy would then be assumed by European travel insurance. Our cancellation insurance gives you financial peace of mind.


Our cancellation fees

If you have no travel insurance:

  • If you cancel 30 days before departure, we charge a fixed fee of € 200.
  • If you cancel within 30 - 14  days before departure, we charge 70% of the total cost of the booking.
  • If you cancel within 14  days before departure, we charge 80% of the total cost of the booking.
  • If you cancel on the day of arrival, arrive late or depart early then the charge is 100% of the daily rate, according to the booking, for the days that you did not stay, in compliance with Italy’s hotel regulations.
  • If you don’t arrive within 8:00 p.m. and don’t notify us about your late arrival, the reservation will be canceled and the above fees will be applied.

Useful information

  • On the day you arrive, check in starts at 2:00 p.m. If you’d like to arrive earlier it’s no problem, but your room won’t be available to you until 2:00 p.m. You may, however, utilize the hotel facilities upon your arrive.
  • On your departure day, please vacate your room by 10:00 a.m. You are welcome to use the hotel facilities until noon.
  • Single room supplement: € 17.00 / day
  • Bed and breakfast: 10% reduction off half-board rate
  • Free childcare: children 3 years and above
  • Babysitting service: For younger children we offer a babysitting service upon request from Monday to Friday (advanced booking required). The charge is € 14.00 per hour.
  • Dogs: The charge is € 10.00 per day (does not include food). Please bring your dog’s basket or blanket with you. Out of consideration for our other guests, dogs are not allowed in the dining rooms, play areas or spa facilities.
  • Payment: We accept credit cards, MasterCard, the Euro card and cash.
  • Bathrobes: The reception desk has bathrobes available; a rental fee of € 8 is required.
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